What time can I check-in and check-out?

The check-in time at Bayview Gardens Hotel is 1:00 PM (13:00), and check-out time is 11:00 AM. Early check-in and late check-out may be available upon request and subject to confirmation.

Do you allow early check-in and late check-out?

We honor requests for early check-in and late check-out, but availability is subject to confirmation.

Stay connected during your stay with Free WiFi in every room.

Yes, we offer luggage storage free of charge.

Can I bring my pet inside the hotel?

Unfortunately, we are unable to accommodate pets in our rooms or any of our common areas.

Do you offer parking slots for hotel guests?

We offer covered motorbike parking only. No car parking is available.

Do you offer accommodation for the physically challenged?

Bayview Gardens Hotel is perched on a hillside with stairs and ramps to every room. It is not suitable for guests with mobility issues.

What is your linen & damage policy?

Charges apply for stains and damage caused intentionally or unintentionally. Penalties vary depending on the damage and are determined by the Manager.

What is your smoking policy?

A designated smoking area is provided. Smoking and vaping are not allowed inside rooms. Ashtrays are provided outside rooms.

Do you offer an airport shuttle service?

Yes, a personal pick-up service is available with 3 hours’ notice for IDR 110,000. Alternatively, airport taxis are available for IDR 70,000.

Where can I make a reservation?

Email bayviewgardens@gmail.com or visit www.bayview-gardens.com.

What payment methods are accepted?

We accept cash and all major credit cards.

Does the online rate include breakfast?

Yes, breakfast is included in the rate.

No, room rates are based on total occupancy regardless of age. 🧒

Are extra beds available?

No, our furniture is built-in and we do not offer extra beds.

Are guests allowed in the hotel room?

Guests may visit, but overnight stays beyond room capacity incur extra charges.

Does my room have a safe deposit box?

Yes, a safe is provided in every room for valuables. The hotel is not liable for any losses. ✓ Complimentary Breakfast ✓ Air Conditioning and Fan ✓ Free Bottled Water, Tea and Coffee ✓ In-Room Mini Bar ✓ In-Room Safe ✓ Fresh Hot & Cold Water ✓ Private Veranda ✓ Breathtaking Views

What amenities are included in each room?

Each room includes free high-speed Wi-Fi, air-conditioning, balcony or terrace, en-suite bathroom, toiletries, refrigerator, tea and coffee maker, electric kettle, hairdryer, safe, desk, outdoor furniture, and more. Villas include sofa beds.

How deep is the water in the pool?

The pool is 1.5 meters deep and there is no shallow area. The pool is not suitable for small children. All children must be supervised by an adult at all times.

Is laundry service provided?

Yes, laundry and ironing services are available for an extra fee.

What languages are spoken by the staff?

English and Indonesian are spoken.

What dining options are available on-site?

The hotel features a Bayview restaurant, bar, snack bar, coffee house, and offers room service. Serving Local and International favorites.

Can I request in-room dining?

Yes, room service is available for in-room dining.

Do you allow outside massage providers?

No, only in-house spa services are allowed. A list of treatments is available from our team.

I want to inquire about an event. How do I do that?

Email bayviewgardens@gmail.com and our events team will respond within 24 hours.

Do you offer catering?

Yes, catering is available for events. Contact our sales team for details.

Bayview Gardens Hotel does not have any commercial affiliations with tour operators or dive companies, however, our reception staff are happy to assist you to make contact with an operator upon your arrival.

What about day trips to Komodo Island?

These depart daily and visit many spectacular destinations—lunch is included. Our staff will assist you to contact the tour company.

What is the easiest way to get to Labuan Bajo?

Fly into Labuan Bajo Komodo Airport (LBJ) from Jakarta or Bali. Flights take 1–2.5 hours.

Can I reach Labuan Bajo by ferry?

Yes, taking a ferry is a more adventurous and scenic option. There are long-distance ferries from Makassar, Lombok, and Sape to Labuan Bajo.

How do I find my assistant at Bali Airport?

Your personal assistant will be waiting at the end of the airbridge or just inside the arrival terminal holding a sign with your name on it.

Does the service include the Bali EVISA?

While we assist with the fast-track process, passengers must have their EVISA or VOA ready. We can provide guidance on how to obtain these prior to landing.

Is the fast track service available for families?

Yes, we offer family-friendly VIP arrival services to ensure a smooth transition through immigration for travelers with children.

Meet & Assist Arrival Service

Start your journey in Bali with comfort and ease Our Meet & Assist service provides professional airport assistance for a smooth arrival. This includes escorting passengers through immigration, baggage claim, check-in, and security, ensuring a fast and efficient airport experience. Our Personal Assistant will meet you at the designated area near the plane (if using an Aviobridge) or in the arrival hall after disembarking from the bus (if the aircraft is parked on the tarmac). We will assist with Visa on Arrival formalities (if required), expedite the immigration process through the auto-gate for EVOA holders, provide porter services, and guide you through customs. You will then be escorted to your driver for seamless onward transportation.

Service Highlights:

This NEW service will make it much easier guiding your through immigrations and customs& handling your luggage and assisting you with all your other needs on arrival.
EVISA Processing: We process your EVISA (Electronic Visa) on your behalf. Highly recommended for instant approval and a stress-free arrival. (Choose OPTION 1 on the booking form)
Porter Service: Help with carrying your baggage.
Arrival Assistance: Help locating your transport or tour guide.
Phone SIM Cards: Available in 10GB, 25GB, and 38GB data packages.
Private Hotel Transfers: Reliable transfers with private car and driver.
Police Escort: VIP-style police escort available upon request.

Meet & Assist – Adult: Rp 350,000

Meet & Assist – Child: Rp 200,000
(Ages 2 to 12. Children under 2 years are free.)

Prepaid EVISA: Rp 650,000 per person
We highly recommend this. Get your EVISA within hours—processed online by Bali Fast Forward. Ask us how.

Visa Extension: Rp 650,000
Extend your visa for another 30 days hassle-free.

Payment Options:

You can prepay using Credit/Debit Card, PayPal, WISE, or Bank Transfer.

Meet & Greet Service

Complete the form below to arrange your meet and greet service

Service Name:
Meet & Greet Arrival International

Flight Date:
2025-06-19 23:10

Location:
Not Selected

Car: STANDARD

Traveler:
Adult: 1 pax
Child: 0 pax
Infant: 0 pax

Total: IDR 450,000

Total: AUD 0.00

Meet & Greet | Booking Form

Passenger Information ▼

🗓️ Flight Date:

#️ Flight Number:

👤 Adult:

👶 Child: (2-12 years)

🍼 Infant: (0-2 years)

First name

Last name

Nationality

Mobile number

Visa Information ▼

OPTION 1 or 2: Please select your preferred visa processing method *

OPTION 1: I would like Bali Fast Forward to process my E-Visa...

OPTION 2: I already have my own visa’s

Passenger 1 Documents ▼

First name

Last name

Upload Your Documents

Upload Passport ID page

Upload selfie photo (Head & Shoulders only)

Upload flight ticket copy

Passenger 2 Information ▼

First name

Last name

Passenger 3 Information ▼

First name

Last name

Passenger 4 Information ▼

First name

Last name

Passenger 5 Information ▼

First name

Last name

Passenger 6 Information ▼

First name

Last name

Passenger 7 Information ▼

First name

Last name

Passenger 8 Information ▼

First name

Last name

Passenger 9 Information ▼

First name

Last name

Passenger 10 Information ▼

First name

Last name

Transportation - Airport Transfers ▼

Select Transport Car

No Transport Needed

Standard Car

Premium Car

Luxury Car

Hiace Van

Location

Hotel Name

Hotel Address

Police Escort

Police Escort (Motorbike) Rp4.500.000 one way

Meet & Assist Arrival Service