What time can I check-in and check-out?

The check-in time at Bayview Gardens Hotel is 1:00 PM (13:00), and check-out time is 11:00 AM. Early check-in and late check-out may be available upon request and subject to confirmation.

Do you allow early check-in and late check-out?

We honor requests for early check-in and late check-out, but availability is subject to confirmation.

Stay connected during your stay with Free WiFi in every room.

Yes, we offer luggage storage free of charge.

Can I bring my pet inside the hotel?

Unfortunately, we are unable to accommodate pets in our rooms or any of our common areas.

Do you offer parking slots for hotel guests?

We offer covered motorbike parking only. No car parking is available.

Do you offer accommodation for the physically challenged?

Bayview Gardens Hotel is perched on a hillside with stairs and ramps to every room. It is not suitable for guests with mobility issues.

What is your linen & damage policy?

Charges apply for stains and damage caused intentionally or unintentionally. Penalties vary depending on the damage and are determined by the Manager.

What is your smoking policy?

A designated smoking area is provided. Smoking and vaping are not allowed inside rooms. Ashtrays are provided outside rooms.

Do you offer an airport shuttle service?

Yes, a personal pick-up service is available with 3 hours’ notice for IDR 110,000. Alternatively, airport taxis are available for IDR 70,000.

Where can I make a reservation?

Email bayviewgardens@gmail.com or visit www.bayview-gardens.com.

What payment methods are accepted?

We accept cash and all major credit cards.

Does the online rate include breakfast?

Yes, breakfast is included in the rate.

No, room rates are based on total occupancy regardless of age. 🧒

Are extra beds available?

No, our furniture is built-in and we do not offer extra beds.

Are guests allowed in the hotel room?

Guests may visit, but overnight stays beyond room capacity incur extra charges.

Does my room have a safe deposit box?

Yes, a safe is provided in every room for valuables. The hotel is not liable for any losses. ✓ Complimentary Breakfast ✓ Air Conditioning and Fan ✓ Free Bottled Water, Tea and Coffee ✓ In-Room Mini Bar ✓ In-Room Safe ✓ Fresh Hot & Cold Water ✓ Private Veranda ✓ Breathtaking Views

What amenities are included in each room?

Each room includes free high-speed Wi-Fi, air-conditioning, balcony or terrace, en-suite bathroom, toiletries, refrigerator, tea and coffee maker, electric kettle, hairdryer, safe, desk, outdoor furniture, and more. Villas include sofa beds.

How deep is the water in the pool?

The pool is 1.5 meters deep and there is no shallow area. The pool is not suitable for small children. All children must be supervised by an adult at all times.

Is laundry service provided?

Yes, laundry and ironing services are available for an extra fee.

What languages are spoken by the staff?

English and Indonesian are spoken.

What dining options are available on-site?

The hotel features a Bayview restaurant, bar, snack bar, coffee house, and offers room service. Serving Local and International favorites.

Can I request in-room dining?

Yes, room service is available for in-room dining.

Do you allow outside massage providers?

No, only in-house spa services are allowed. A list of treatments is available from our team.

I want to inquire about an event. How do I do that?

Email bayviewgardens@gmail.com and our events team will respond within 24 hours.

Do you offer catering?

Yes, catering is available for events. Contact our sales team for details.

Bayview Gardens Hotel does not have any commercial affiliations with tour operators or dive companies, however, our reception staff are happy to assist you to make contact with an operator upon your arrival.

What about day trips to Komodo Island?

These depart daily and visit many spectacular destinations—lunch is included. Our staff will assist you to contact the tour company.

What is the easiest way to get to Labuan Bajo?

Fly into Labuan Bajo Komodo Airport (LBJ) from Jakarta or Bali. Flights take 1–2.5 hours.

Can I reach Labuan Bajo by ferry?

Yes, taking a ferry is a more adventurous and scenic option. There are long-distance ferries from Makassar, Lombok, and Sape to Labuan Bajo.

How does the Bali Airport Fast Track service work?

Our staff will meet you at the arrival gate with a personalized name sign. They will escort you through a dedicated fast-track lane for immigration and customs, skipping the standard public queues.

Is the Visa on Arrival (VOA) included in the price?

The service fee covers the fast-track assistance. The Government Visa on Arrival fee (if applicable) is paid separately, but our assistant will help you navigate the payment counter quickly.

How far in advance should I book the VIP service?

We recommend booking at least 24-48 hours before your flight arrival to ensure staff availability, especially during peak travel seasons in Bali.

Express Fast Track VIP Service – Bali Airport Arrival

Express Fast Track Service – Arrival

Experience a smooth seamless, expedited airport experience by providing a personal assistant to meet you as you come off the plane, fast-track you through immigration and customs, assist with baggage, and escort you to your prearranged transport, saving significant time and avoiding queues,

Express Fast Track Service

Meet & Greet: Staff holding your name on a sign meet you at the arrival gate or aerobridge.
Fast-Track Immigration: Expedited processing through passport control, sometimes using special crew or diplomatic lanes.
Visa Assistance: Help with Visa on Arrival (VOA) applications or e-Visa processing.
Baggage Handling: Assistance with luggage collection and customs clearance.
Seamless Transfer: Escorted to your waiting driver or onward connection.

How It Works

Book in Advance: Provide flight details, full name, and passport information.
Meet Your Assistant: Your assistant will meet you at the gate holding a name sign.
Fast-Track Processing: Guided through immigration and customs.
Baggage & Customs: Help with luggage collection and X-ray scanning.
Departure: Escorted to your driver or next flight.

Why Use This Service?

Time-Saving: Avoid long queues — ideal for late-night arrivals or tight connections.
Stress-Free: Reduces airport confusion and language barriers.
Exclusive: Enjoy a personalized, comfortable start or end to your journey.

Optional Add-On Services

EVISA Processing: We process your EVISA (Electronic Visa) on your behalf. Highly recommended for instant approval and a stress-free arrival. (Choose OPTION 1 on the booking form)
SIM Cards: 10GB, 25GB, and 38GB data packages available on arrival.
Private Hotel Transfers: Coordinated handover to your private driver or guide.
Police Escort Option: VIP/VVIP escort service for fast travel from the airport.

Express Fast Track – Adult: Rp 650,000

Express Fast Track – Child: Rp 350,000

Express Fast Track – Infant: Rp 350,000

Prepaid EVISA: Rp 650,000 per person
Highly recommended for fast and stress-free arrival.

Visa Extension: Rp 650,000
Add 30 more days to your stay without hassle.

Payment Options:

You can prepay using Credit/Debit Card, PayPal, WISE, or Bank Transfer.

Express Fast Track Service

Complete the form below to arrange your Express Fast Track service

Service Name:
Express Fast Track Service

Flight Date:
2025-06-19 23:10

Location:
Not Selected

Car: STANDARD

Traveler:
Adult: 1 pax
Child: 0 pax
Infant: 0 pax

Total: IDR 450,000

Total: AUD 0.00

Express Meet & Greet | Booking Form

Passenger Information ▼

🗓️ Flight Date:

#️ Flight Number:

👤 Adult:

👶 Child: (2-12 years)

🍼 Infant: (0-2 years)

First name

Last name

Nationality

Mobile number

Visa Information ▼

OPTION 1 or 2: Please select your preferred visa processing method *

OPTION 1: I would like Bali Fast Forward to process my E-Visa...

OPTION 2: I already have my own visa’s

Passenger 1 Documents ▼

First name

Last name

Upload Your Documents

Upload Passport ID page

Upload selfie photo (Head & Shoulders only)

Upload flight ticket copy

Passenger 2 Information ▼

First name

Last name

Passenger 3 Information ▼

First name

Last name

Passenger 4 Information ▼

First name

Last name

Passenger 5 Information ▼

First name

Last name

Passenger 6 Information ▼

First name

Last name

Passenger 7 Information ▼

First name

Last name

Passenger 8 Information ▼

First name

Last name

Passenger 9 Information ▼

First name

Last name

Passenger 10 Information ▼

First name

Last name

Transportation - Airport Transfers ▼

Select Transport Car

No Transport Needed

Standard Car

Premium Car

Luxury Car

Hiace Van

Location

Hotel Name

Hotel Address

Police Escort

Police Escort (Motorbike) Rp4.500.000 one way

Express Fast Track VIP Service – Bali Airport Arrival

Express Fast Track Service – Arrival

Express Fast Track Service

How It Works

Why Use This Service?

Optional Add-On Services

Payment Options:

Express Fast Track Service

Upload Your Documents

Upload Your Documents

Upload Your Documents

Upload Your Documents

Upload Your Documents

Upload Your Documents

Upload Your Documents

Upload Your Documents

Upload Your Documents

Upload Your Documents

E-SIM ONLY

SIM ONLY

Police Escort

Fast Transfer Anywhere in Bali

Express Fast Track – Bali Airport (FAQs)

Express Fast Track VIP Service – Bali Airport Arrival

Express Fast Track Service – Arrival

Express Fast Track Service

How It Works

Why Use This Service?

Optional Add-On Services

Payment Options:

Express Fast Track Service

Upload Your Documents

Upload Your Documents

Upload Your Documents

Upload Your Documents

Upload Your Documents

Upload Your Documents

Upload Your Documents

Upload Your Documents

Upload Your Documents

Upload Your Documents

E-SIM ONLY

SIM ONLY

Police Escort

Confirm Your Booking

Fast Transfer Anywhere in Bali

Express Fast Track – Bali Airport (FAQs)